Feedback session
The story behind the project
This project involved creating a focused training session for managers, highlighting the importance of constructive feedback in employee growth. The session covered key principles, common challenges, and practical techniques to deliver meaningful and actionable feedback, fostering a culture of growth and open communication.
Our goals
Creating a flexible, dynamic training solution that can be modified and updated at any time.
Creating a precise training solution with practical tools for delivering feedback.
Develop a training solution that can be implemented independently without disrupting the managers' regular workflow.
From concept to creation
The main idea was to create a session delivered through a video to align with the session's goals and the availability and nature of our target audience. The video was developed and edited in collaboration with artificial intelligence, enabling the creation of a training solution in a short time—easy to produce, design, and modify as needed.
The sessions
Session Quiz
To ensure the integration of the learning session, participants will complete a quiz with mini-simulations.
Session's KPI'S
50%
of employees will demonstrate an improvement in service quality and professionalism in customer interactions.
20%
Increase in customer satisfaction.
30%
Increase in the number of feedback sessions conducted by managers each month.
Development tools
Adobe Illustrator
Synthesia
Chat GPT
Genially